Music Gear Sales Specialist - Rolling Application

At Chicago Music Exchange, music gear isn’t just our business, it’s our passion. We’re always on the lookout for experienced, motivated sales professionals who share that passion and have a proven track record of success in goal-driven sales environments.

While we may not have an immediate opening, we review applications on a rolling basis and reach out when the right opportunity arises.

This role is ideal for someone who loves musical instruments, thrives on building customer relationships, and takes pride in delivering results. We welcome candidates from all backgrounds and experiences to bring their unique perspectives, ideas, and enthusiasm to our team.

As a Sales Specialist at CME, you shape your own success by creating opportunities, connecting with musicians, and helping customers find the gear that inspires them. The best fit for this role is someone who’s passionate, focused, and energized by both music and sales. Someone who enjoys turning conversations into meaningful connections and closing deals.

Music is at the core of everything we do. From helping a beginner pick out their first guitar to assisting a seasoned pro in finding a rare vintage piece, we strive to make every customer interaction exceptional and memorable.

If you have the drive, experience, and love of music gear to turn your passion into a rewarding career, we’d love to hear from you.

In lieu of a cover letter, please answer the short questions included in this application to help us get to know you better.

Note: This is a rolling application. While we may not have an immediate opening, we continuously review applications and will reach out if and when a role becomes available that aligns with your background and experience. If you’ve recently submitted an application for a sales role, no need to apply again. We have your information on file and will be in touch if a new opening is a good fit!

General Responsibilities

• Generate and drive sales of electric guitars. We have additional product categories but guitars is our main one!
• Foster and maintain customer relationships through the entire customer life cycle.
• Complete daily customer outreach to connect the right gear to the right people.
• Work with management to set and achieve goals for establishing, growing and expanding gross sales and margin.
• Serve as the go to person for any customer leads, questions, calls, transactions, and returns related to your product category.
• Optional: Participate in product demonstration videos for our social media and YouTube channels: an opportunity to establish your personal brand as a CME sales representative!

• Any amount of sales experience with a proven track record of success, bonus points for music retail sales experience.
• Knowledge and expertise of musical instruments.
• Proficient with technology and ability to quickly learn new tools and systems.
  • Our tech stack includes Netsuite, Shopify, MacOS, and GSuite.
• Capable of handling physical tasks, including lifting up to 60 lbs occasionally.
• Ability to stand and move on feet for extended periods of time.
• Ability to crouch, kneel, lift objects overhead, and climb ladders on occasion.

• Full time position, based out of our store near Lincoln and Belmont. Because this is sales, weekend availability is required.
• Base Salary Range $40k - $48k + Quarterly Bonus of 2.5% of base (10% annually) in year one. Annual bonus potential increases 1% and base salary increases 2.4% each year.
  • Opportunity for promotion to Senior Sales based on performance. No limits on earning potential as a Senior!
• Benefits include
  • Medical Insurance: HMO, PPO, and HSA plans available. HMO and HSA employee premiums are fully paid for by the company.
    • $15k Life Insurance Policy included when you enroll in health insurance at no extra cost.
  • Dental PPO through Blue Cross and Vision Insurance through EyeMed available as add ons.
  • 401k after 12 months of employment with 2% match (must be 21 or older).
  • Paid Time Off
    • Starting at 14 days per year and goes up to 28 days after 5 years of employment.
    • 7 Paid Holidays. (You will receive a floating holiday if you are required to work any holidays).
  • Commuter Benefits - Pay for transit w/ pre-tax dollars.
  • Employee discount on music gear.
  • Casual dress code and welcoming office environment.

All applications are reviewed. No calls, emails, or chats please!
All potential employees must complete a background check.